Terms of service.
Welcome to Pilates Co-Working Studio Wollongong! We're delighted to have you as part of our community. Before using our facilities and services, please take a moment to read and understand our Terms of Service. By using our services, you agree to comply with the following terms and conditions:
Respect for Neighbours: We kindly ask all users to be mindful of their neighbors within the building. Keep noise levels to a minimum and be considerate of others in shared spaces.
Studio Etiquette: Every user is responsible for leaving the studio as they found it – clean, tidy, and organized. Please ensure all equipment is put away, and the studio is in the same condition as when you arrived.
Booking Time Compliance Clause:
Users of Pilates Co-Working Studio Wollongong are required to adhere to their booked time slots strictly. Any extension beyond the designated booking period must be approved by studio management in advance and is subject to availability. Failure to vacate the studio promptly at the end of the reserved time may result in additional charges or restrictions on future bookings. We encourage all users to respect their fellow community members' schedules by adhering to their reserved time slots.
Three Strikes Policy: We enforce a "three strikes you're out" policy. Failure to comply with our terms, including studio cleanliness and respectful behavior, may result in the suspension of your studio access.
Reporting Issues: If you notice any disorder or mess upon arrival, please promptly report it to maria@mpilatesandmovement.com.au. We appreciate your assistance in maintaining a pleasant environment.
Registration and Agreement: All users are required to register online before booking studio sessions. During registration, you must agree to these Terms of Service. Additionally, you must provide valid identification, proof of insurance, and copies of your Pilates/Physio qualifications or proof of registration in a relevant course.
Cancellation Policy: We uphold a 24-hour cancellation policy. Should you need to cancel your booking prior to this window, your payment will be credited for future use. Refunds will only be granted in cases of medical reasons or special circumstances, determined on a case-by-case basis.
Appointment Changes: In the event that studio maintenance or repairs are necessary, Pilates Co-Working Studio Wollongong reserves the right to cancel or reschedule appointments as needed. We will make every effort to notify you in advance.
Property Damage and Cleanliness: Users are liable for any damage caused to the property. Invoices will be issued for repair costs, with accompanying receipts provided. This also includes expenses incurred for hiring cleaners due to studio left in a messy state.
Invoice Payment: Invoices for property damage and related expenses must be settled within the stipulated timeframe. Failure to do so will result in the matter being forwarded to a debt collector.
Liability and Insurance: While we maintain a safe environment, all users are advised to carry their own liability insurance for personal belongings and activities conducted within the studio premises. Pilates Co-Working Studio Wollongong will not be held responsible for any loss or damage.
Right to Refusal: Pilates Co-Working Studio Wollongong reserves the right to refuse or terminate access to anyone who violates these Terms of Service or engages in disruptive behavior.
Amendment of Terms: These Terms of Service may be updated from time to time. Users will be notified of any changes, and continued use of our services implies acceptance of the updated terms.
Thank you for choosing Pilates Co-Working Studio Wollongong. We look forward to providing you with an exceptional studio experience. If you have any questions or concerns, please don't hesitate to contact us at maria@mpilatesandmovement.com.au